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Tips to Keep in Mind

Before Your Visit

  • Please plan on booking at least a week in advance for grooming or boarding appointments, and at least 3 days in advance for a bathing appointments.  Online appointments are highly recommended; unfortunately we are unable to accept SAME DAY online appointments.
  • We are unable to accommodate walk-ins for nails, grooming or boarding services Fridays, Saturdays or Sundays.
  • Nail trims/file are $15, and walk-ins for nail trims are only available Monday – Thursday. If your pet is overly aggressive or stressing out a $5 fee will be added to cover the cost of a handler.
  • For the safety of your pet and our staff, a $20 fee will be assessed if during your pets visit with us,  is overly aggressive and more than one person is required to hold your pet to safely perform the requested service(s).
  • Pets typically take less than 4 hours to bathe and groom. If your pet is left at the shop more than an hour after the four hour due time, it will be checked into daycare and a $10 daycare fee will be added.
  • Please be sure to familiarize yourself with our current prices. While you may have been charged a lower price for certain services in the past, please check here to see our current prices.